Reset Customer Password
Here we will cover how to reset a customers password.
If a customer is having trouble resetting their password, you can do this manually within your platform.
- First go to Sales - Subscriptions, then search for the customer by email
- Click Manage to open the customers account
- Click on the customers name to open their profile
- Scroll down to Account Settings & input a new password for the customer (e.g. their first name followed by 123# - John123#)
- Scroll to the bottom & click Save
- You can now send this new password to the customer