Creating a Master Password


Here is a quick guide around creating a master password

Creating a master password will allow you to log in as any customer. You will be able to access the customers members area to view their experience. This can be useful when a customer has an issue within their account and you want to see what they see, so you can log into their account without having to ask for their password.

  • In your platform, go to Settings then click on General
  • Scroll down to Members Area
  • This is where you will enter a master password to be able to log into your customers members area. This can also be changed at anytime.
Share by: