Onboarding Hub


Tools and contents for your onboarding journey

Phase 1


Domain

Setup your domain and subdomain

A guide for the imagery needed for the creation of your sales page and graphics.

How to setup your Stripe account and what needs to be done.

The process of setting up your support email.

Phase 2


This article provides information on the workout options you can have for your launch

This article will cover how to setup and film your exercises, including filming tips.

Developer Account (Full App)

How to setup your Apple and Google accounts.

This guide will show you how to navigate within your Klaviyo account

Phase 3


The Privacy Policy & Legal Disclaimer we have here are a template placeholder for you as an example only.

Learn valuable and engaging content with our team and what needs to be done during the onboarding process.

This article helps you understand your Members Area and the features available

Our platform generates email notifications triggered by different events. There are 4 main emails that we provide for you to review.

The following videos will teach you how the back end of your platform works. This will roughly take 40 minutes to complete.

Phase 4


Our in-depth guides will cover how to plan your pre-launch strategy, and make sure you are confident with the platform, and understand your product.

☐ Onboarding Feedback

We would love to hear your feedback in regard to your onboarding journey. Click here and let us know how we did.

Other Resources


A breakdown of our pre-made Pro Launch fitness database that you can use for a faster launch process, or learn how to create your own custom workouts for the platform.

The article illustrates the appearance of customer subscription details during the sign-up process from the customer's front-end perspective.

Learn what our nutrition database contains, and how you can customise this yourself.

Please contact onboarding@macroactive.com if you have any questions or need help during your onboarding process

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