Welcome
Navigating Your Platform
Overview - Your Trainer Console
Accounts
Settings
Nutrition
Fitness
Products
Sales
Members Area
Tools
Making Changes Within Your Platform
Fitness
Adding Exercises
Adding Exercise Types
Adding Workouts
Building Programs & Products
Exercise Swap
Edit an Existing Workout
Clone an Existing Workout
Exercise Metrics
Uploading Exercise Videos
Nutrition
Adding an Ingredient
Adding a Recipe
Adding a Meal
Adding a Category
Nutrition Category Settings
How to Reduce Macronutrient Variation
Vegetarian & Refeed Day Settings
Products & Pricing
Creating a Product Plan
Creating a Pricing Plan
Creating Coupons
Editing Notifications
Adding Custom App Pages
Adding videos and images from Vimeo
Delayed Video Content (dripping)
Activation Delay
Embedding Affiliate Banners
Creating Master Password
Creating a Trial Product
Creating a Challenge
Stripe
Cancellations & Refunds
Pausing subscription payments
Applying Coupons
Removing a Coupon from a Subscription
Customer Disputes
Tools & Settings
Payout Schedule
Admins & Users
Failed Payments
Stripe Checkout
Customer Management
Nutrition
Changing Diet Preference
Changing Customer Meals
Changing Number Of Meals Per Day
Changing Customer Activity Level
Changing a Customer Nutrition Goal
Changing Customer Calories
Workout Changes
Generating a new workout program
Changing a Customer Goal
Editing an existing workout program
Changing a Customer Workout Location
Platform Generation Failures
Workout Program Generation Fail
Nutrition Plan Generation Fail
Meal Swap Generation Fail
Incomplete Sign Up - No Data
Changing To A Different Product/Pricing Plan
Reset Customer Password
Accessing Your Customer's Member's Area
Changing a Customer's Measurement System
Nutrition Overview
Troubleshooting
Customer Support Tips
Customer Support FAQs
Why are these FAQ's here?
Substituting Meals/Food Items
Macronutrients Explained
What is the best diet for me?
Additional Protein Shakes Explained
Diet Preferences Explained
Keto FAQ
Why are the calories on my plan not adding up correctly to “MyFitnessPal”?
Using Condiments in Conjunction with your Meal Plan
What goal to select (cutting or bulking)?
What is a Keto diet?
Why are my calories too low/too high?
Why do my calories/macros vary between options (days)?
Changing Macronutrient Distributions
How we determine calories
Net Carbohydrate Function
Privacy Hub
Product Features
MacroActive Platform
Customer Front End
Couples Meals
Dining out Feature
My Journey
Workout Log
Treat Meals
Invite a Friend
Food Diary
Period Tracker
Customisation Tips (Improve your product)
Onboarding Hub
Client Success Hub
Contact Us
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Admins & Users
Edit user permissions and invite other users to your Stripe account i.e. customer support team member
Coming Soon
Need Support?
Send full details of your query including any screenshots/customer details to our team at:
support@macroactive.com
MacroActivists Private
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